Working With Insurance
Transplant Genomics is committed to providing testing ordered and deemed medically necessary by a physician, regardless of our network status with private insurances. Our Patient Financial Assistance program is designed to tailor solutions for uninsured or underinsured patients based on individual circumstances. In certain circumstances — specifically depending upon the patient’s financial status and the applicable law — we may adjust some or all laboratory charges if the patient cannot afford to pay for their testing.
In all cases, our team is here to help providers and patients navigate billing, preauthorization, or reimbursement questions. We can be reached at 1-844-TRUGRAF (878-4723).
Patient Financial Assistance
We offer patients, in certain circumstances, monthly installment payments, allowing those unable to pay full balances by the indicated dates due on an invoice from Transplant Genomics.
Compassionate Use Program
Transplant Genomics has a Compassionate Use Program for patients in need of financial assistance. Patients may be eligible to receive tiered discounts on their balance, based upon the U.S. Federal Poverty Guidelines and specifically predicated on their income and family unit size. Eligibility for this assistance program is based upon verified income and other information indicated in a Financial Assistance Application, which patients must complete to be eligible for assistance.
For additional assistance on this option, please call Transplant Genomics at 1-844-TRUGRAF (878-4723) and press “2” when prompted, or email us at TGIManagedCare@EurofinsUS.com